Fleet
NOVUS® Auto Glass are the well-known and trusted experts when it comes to the running and maintenance of all your fleet vehicles, ranging from cars through to buses, trucks and heavy machinery. Whether you have a small fleet with as few as 2 vehicles or a large fleet of over 100,000 vehicles, the network of NOVUS® Auto Glass mobile technicians and workshops can best serve you or your customer’s needs at all times.
Highly Trained Qualified Technician’s
The Australia wide network of experienced NOVUS® Auto Glass technicians offer a quick and hassle-free windscreen, side and rear window and auto glass replacement service.
If you need a fast, responsive and competitively priced windscreen repair or replacement, NOVUS® Auto Glass has all your needs covered.
Quality Services & Products
At NOVUS® Auto Glass, we believe that it is our responsibility to consistently provide the highest quality of service and products at all times. This is going beyond customer expectations and doing what is right. It includes being a good neighbour in the community and holding oneself accountable to fellow franchisees and the entire NOVUS® Auto Glass network.
Over 40 Years Experience
With over 40 years’ experience in the repair and replacement of windscreens for trade clientele, we understand that time is money. That’s why we work closely with all our trade costumers to offer a fast and efficient service. We believe that if your customers are happy, than our customers being you, are also happy. We are committed to making sure your company’s vehicles are back on the road as soon as possible.
If you are a fleet or commercial customer, NOVUS® Auto Glass can cater for all your auto glass needs. We are focused on providing you the best fleet windscreen repair and replacement service. NOVUS® Auto Glass services the whole of Australia with one centralised phone number: 1800 4 NOVUS (66887)
We Can Service Auto Glass for any Size Car, 4 Wheel Drive or Light or Heavy Commercial Vehicle including Machinery
Insurance
NOVUS® Auto Glass are preferred suppliers of windscreen repairs and replacements to many Australian insurers. We can process your insurance claims easily and efficiently as deal with insurers on a daily basis.
Customer Service
Owner/operator NOVUS® franchisees provide customers the personalised service that they expect, because in effect “the person who runs the store, owns the store”. Our contact response time is usually within three hours, during business hours from the time the motorist contacts NOVUS® (subject to distance and availability of parts).
Integrity and Honesty
All NOVUS® Auto Glass repairs are performed to an excellent standard consistent with all state’s roadworthy laws. This ensures that driver safety levels are not compromised in any way. The NOVUS® policy has always been to “Repair First…..Replace When Necessary®” NOVUS® thereby providing very significant savings to both the corporate client and the motorist.
Warranty
The NOVUS® Australia, National Warranty is incorporated in every NOVUS® Australia invoice and covers all work performed for the current owner of the vehicle. The benefits under the warranties specified in this document are in addition to other rights and remedies you may have under the Australian Competition and Consumer Act 2010 (the Australian Consumer Law) with respect to NOVUS® Australia products and services. Nothing in this warranty modifies or excludes your legal rights under the Australian Consumer Law. View our warranty policy www.novusautoglass.com.au
Door & Body Glass
Side glass is a relatively weak area of your vehicle and side windows are often used as a means of entry by thieves. At NOVUS® Auto Glass we class this as an emergency and can replace your auto glass with the minimum of fuss or interruption for your customers. NOVUS® auto Glass offer around the clock service if you or your customers’ cars are vandalised or broken into, and any door or body glass is smashed. With access to nationwide glass stockists, replacement glass is often completed on the same day. We will secure the vehicle giving you piece of mind, remove the broken glass, and provide you with a complete side window replacement service that is simple, affordable and works around your timeframe.
